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Managed IT 
Support Services

IT that works, supported by experts and people you can count on.

Smart, Scalable IT Services

Whether you need day-to-day support, cloud hosting, or long-term strategy, T3C provides a complete IT service that keeps your business running smoothly. We help you reduce downtime, stay secure, and get the most out of your technology.

With T3C, you can confidently embrace the future, knowing that you have a partner who understands the intricacies of digital transformation and is committed to your success.


Explore the core services we deliver to businesses like yours.

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A Trusted Partner

A Trusted
Partner

We’re more than just an IT provider, we become part of your team. From day one, we work alongside you to keep your systems running, resolve issues before they become problems, and give advice you can rely on. Whether we’re managing everything or supporting your internal IT, you’ll always get a responsive team that’s on your side.

End User Support

End User
Support

Fast, friendly help when your team needs it most.
From password resets to laptop issues, our service desk is on hand to get your people back to work quickly. We offer remote and onsite support with a team that acts like an extension of your business, solving problems, guiding users, and keeping productivity high.

An Opportunity for Innovation

Working
Smarter

We help you use the right tools in the right way,  unlocking efficiencies, reducing costs, and improving experience.

 

From Microsoft 365 to automation, we help you modernise your tech without overcomplicating it.

Bespoke Solutions

Reporting that
makes sense

We provide monthly ticket summaries, usage breakdowns, and quarterly service reviews, giving you visibility and direction without the technical waffle.

Service Reporting

Vendor & Licence Management

We manage third-party suppliers on your behalf, software, telecoms, licences and more, so you can focus on running your business, not chasing support calls.

Security

Integrated
Security

Your devices and systems are protected with patching, antivirus, email filtering and more aligned with your wider cyber protection strategy.

How we help

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Supporting end users

  • Monitoring & Alerting (RMM) 

  • Incident Response Reactive only Reactive + Proactive Full incident + problem management

  • Service Requests Pay-as-you-go 2 hours/month included Unlimited or agreed monthly allowance

  • Change Management – 2 hours/month included Full ITIL-aligned process

  • Patch Management & AV Device-level OS & endpoint patching Endpoint + server patching + monitoring

  • Ticket Reporting Monthly summary Monthly with commentary Strategic reporting & insights

  • Service Delivery Manager – Named contact Dedicated SDM + regular reviews

  • Vendor & Licence Management –

  • Onsite Support (Optional) Chargeable Chargeable Pre-agreed or included

  • Custom support tiers and enterprise packages available — just ask.

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Book your consultation today

With decades of experience supporting UK SMEs, we offer fast, friendly, and no-fuss service designed to keep your business moving. Our flexible delivery scales with your growth, underpinned by a security-first approach that’s fully integrated into everything we do. And with clear, transparent reporting, you’ll get the clarity you need—without the confusion.

Harnessing the Power of Three

At T3C, the number three is integral to our philosophy and operations.

 

We have structured our managed service offerings into three tiers and focus on three core areas; Cloud, Data Center, Managed and Professional Services.

 

This triad approach ensures comprehensive support for your business, allowing us to deliver exceptional value, flexibility, and expertise. The power of three enables us to streamline processes, enhance efficiency, and provide tailored solutions that meet your unique needs.  

01

Essential

Monitoring services to alert system uptime, ensuring your operations are running smoothly.

02

Core

Comprehensive support including monitoring and essential maintenance.

03

Enhanced

Premium support with advanced features and proactive management.

Why T3C?

With decades of experience supporting UK SMEs, we offer fast, friendly, and no-fuss service designed to keep your business moving.

 

Our flexible delivery scales with your growth, underpinned by a security-first approach that’s fully integrated into everything we do. And with clear, transparent reporting, you’ll get the clarity you need—without the confusion.

IT engineers working on an issue
A Trusted Partner

Microsoft 365 Admin & Support

Full setup, licensing, ongoing admin, and troubleshooting

Device provisioning and setup

Pre-configured machines, asset atagging, and secure handover

Email security & phishing protection

Encrypted filtering and ongoing threat monitoring

Providing maximum data security

Backup
(O365 & server)

Cloud and hybrid backup solutions with retention policies

Endpoint Detection & Response (EDR)Advanced protection against ransomware and zero-day threats

Security

Cyber awareness
training

User-friendly sessions to reduce human error and risk

IT asset inventory & audits

Centralised logging, lifecycle tracking, and compliance prep

Leaders In Digital Transformation

Onsite engineering
cover

Scheduled visits or emergency callouts as needed

Need more flexibility or advanced services? 

T3C logo

Ready to partner with us?
Contact us today.

To speak to one of our experts, please call our team on 0330 127 1731, or you can fill out the form and we'll get back to you.

Datacentre

With T3C, you can confidently embrace the future, knowing you have a partner who understands the intricacies of digital transformation and is committed to your success.

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